Requirements for Dogs

  • Shots: All dogs must be up-to-date on all shots (Bordetella, DHLP, and Rabies). Bordetella must be given every 6 months. Although the Bordetella vaccine is administered there are some strains that are not covered and it is understood that pets are still at risk of contracting the virus at any time. A negative heart worm test and negative fecal float test are required. Must have written veterinarian verification. It is the sole responsibility of the Owner to maintain the vaccination status of the pet(s).

  • Health: Dogs must be in good health and free of any communicable diseases for 30 days before coming to daycare. If your dog becomes sick or has parasites, they will be isolated and you must pick up immediately. Veterinarian certificate will be required stating dog is in good health before returning to daycare.

  • Preventative: Dogs must be free of fleas, ticks and worms and on preventatives year around. Flea collars are not allowed. If we see fleas or ticks on your dog, Capstar will be administered for a $20.00 additional fee. Capstar is an OTC fast acting medicine that kills fleas and ticks within 30 minutes.

  • Sex: All dogs must be spayed or neutered to be in play group.

  • Behavior: Dogs must be animal and people friendly to attend daycare. Owner will have to certify that their dog(s) have not harmed or show aggression / threatening behavior towards any person or other dog(s). All dogs must complete a one-time temperament evaluation. Evaluations must be scheduled.

  • Reservations: REQUIRED! We fill our spots fast! We accept reservations by phone or through contacting us via our website. Walk-ins are not guaranteed as we can not guarantee availability. A credit card will be required to hold a reservation.

  • Cancellations: Cancellations must be made at least 24 hours prior to your reserved drop off date. Any cancellation or no show with less than 24 hour notice will be charged full fee of reservation. Due to high demand on holidays, you must understand that their is a non-refundable deposit on boarding for Peak / Holiday weekends.

  • Payment: All payments must be received when a pet is picked up from our facility. For your convenience, if someone else is picking up your dog(s) we will expect payment in advance or over the phone. We accept cash, check, credit or debit card. Return check fee is $50.00.

  • Holidays: RESERVE EARLY, PEAK TIMES GO FAST! An additional $10 per day will be charged on the following holidays: Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas and New Years. Also Clarksville / Montgomery County School and Fort Campbell Spring and Fall Breaks.

  • Discounts: Special thanks to those who serve us, 10% off your pet’s stay to Military, Teachers and First Responders. ID must be shown at time of check-out.

  • Food / Treats: We encourage you to bring your dog’s own food. This keeps their tummies from being upset. All food must be labeled with feeding instructions. If your pet runs out, or if you forget food, we will feed them high quality pet food. An additional $3.00 per meal will be added to your final bill. All dogs will have a nap /rest period from 12-2 p.m. daily.

  • Collars: Safety is our main goal. Leashes are required to enter and exit our facility. All animals must have on a collar with pet’s correct identification. If your dog will be staying the night, all collars will be removed before they are tucked in each night for their safety. We will NOT accept any choke collars or prong collars due to their potential choking hazard.

  • Medication: We will administer all oral medication at no additional cost. All medication must be in original bottles with veterinarian directions.

  • Check-in / Check-out: Just like a hotel, we have a check in/out time for our boarders. Pets must be picked up by 10 am or you will be charged for a day of daycare.
    Drop off and pick up times for Daycare: Mon-Fri 7-9 am and Pick up 4-6 pm; Saturday 8-10 am Pick up by 3 pm.
    Drop off times and pick up times for Boarding: Mon-Fri 7-9 am and 4-6 pm; Saturday 8-9 am or 1-3 pm; Sunday 8-9 am or 4-5 pm. If your pet(s) are not in the Stay and Play package and you are picking up on Sundays pm a daycare fee will apply to Sunday pick ups for each pet.